Shipping policy

Shipping Policy

Thank you for shopping with Summit Athletics! Many of our products are made or customized specifically for you. Please review the information below before placing your order.

Order Processing

Most orders are processed within 5–10 business days. Processing time begins after your order is placed and payment is confirmed.

Custom, personalized, team, and bulk orders may require additional production time. Any estimated completion date provided for a custom order is an estimate and is not guaranteed.

Business days do not include weekends or holidays. Processing times may be extended during holidays, sales, tournament seasons, school events, or other high-volume periods.

Shipping Rates and Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Once your order has shipped, estimated delivery is generally 3–7 business days, depending on the shipping carrier, destination, and shipping method selected. Delivery estimates do not include our processing time.

Delivery dates are estimates and cannot be guaranteed. Summit Athletics is not responsible for delays caused by shipping carriers, weather, service interruptions, holidays, or other circumstances outside our control.

Order Tracking

When tracking is available, you will receive a shipping confirmation containing your tracking information. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error, contact us as soon as possible at daniel@summitathleticsrh.com. We cannot guarantee that an address can be changed after an order has entered production or been shipped.

Summit Athletics is not responsible for orders that are delayed, misdelivered, or returned because of an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if an order must be shipped again.

Lost, Stolen, or Missing Packages

Summit Athletics is not responsible for packages marked as delivered by the shipping carrier that are lost or stolen after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, please:

Check around your property and with members of your household.
Ask nearby neighbors whether the package was delivered to them.
Allow one additional business day, as carriers sometimes mark packages delivered before final delivery.
Contact the shipping carrier to request assistance or open a claim.

If your package appears to be lost in transit, contact us at daniel@summitathleticsrh.com within 7 days of the last tracking update. We will assist you with the carrier’s claim process when possible, but replacement or reimbursement is subject to the carrier’s investigation and is not guaranteed.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged during shipping or you received the wrong item, contact us at daniel@summitathleticsrh.com within 3 business days of delivery.

Include your order number and clear photographs of the item, packaging, and shipping label. Please keep all original packaging until the issue has been reviewed.

Returned or Refused Packages

Orders returned because of an incorrect address, failed delivery attempt, refusal, or failure to collect the package may be reshipped at the customer’s expense.

Original shipping charges are nonrefundable. Custom or personalized products returned by the carrier are not eligible for a refund.

International Shipping

Summit Athletics currently ships within the United States only.

For international orders, customers are responsible for any customs duties, taxes, brokerage fees, or import charges assessed by the destination country. International delivery times may vary, and Summit Athletics is not responsible for customs delays.